Plans that grow with your resort.

Whether you're a boutique property or a multi-department resort, we build the system to match your scale. No per-employee Xperience Ops fees. Clear setup pricing with a 6-month minimum support term.

Core workspace delivery is built in ClickUp. ClickUp subscriptions, AI add-ons / Super Credits and third-party services are billed separately where required.

How large is your team?

Up to 20
21-50
51-80
81+
Starter
Up to 20 members · Up to 3 departments
3,500 setup
+ €300/mo Managed Optimisation & Support · 6-month minimum
  • Workspace architecture (up to 3 departments)
  • Employee database + compliance tracking
  • 1 recruitment pipeline
  • Basic shift scheduling
  • Operational task board
  • 1 custom automation workflow
  • 2 weeks enhanced rollout support within the 6-month managed support term
  • AI Agent build (add-on)
  • Custom dashboards (Business+)
Get Started
Professional
21-50 members · Up to 7 departments
6,500 setup
+ €500/mo Managed Optimisation & Support · 6-month minimum
  • Everything in Starter
  • Up to 7 departments configured
  • Advanced scheduling + time tracking
  • Timesheet approval workflow
  • Multi-role recruitment pipelines
  • Automated onboarding & document reminders
  • Department recurring-task templates
  • Compliance expiry alerts
  • Standard weekly management summary
  • 1 custom automation workflow
  • 4 weeks enhanced rollout support within the 6-month managed support term
  • AI Agent build (add-on)
Book Your Audit
Enterprise
81+ members · Up to 18 departments
Custom
+ €800+/mo Managed Optimisation & Support · 6-month minimum
  • Everything in Business
  • Up to 18 departments
  • Multi-property workspace
  • 2+ custom AI Agent builds & implementations included
  • 4+ custom automation workflows included
  • Cross-property automated management reporting
  • Advanced data import/export + payroll-ready workflows
  • Centralized incident & request management system
  • Dedicated operational systems contact
  • 6 months Managed Optimisation & Support included
Let's Talk

Estimate the value of better workforce operations

Use your own workforce and scheduling inputs to estimate two potential value areas: scheduling capacity recovered and improved workforce utilisation.

Employees whose hours, shifts and attendance are managed through the operation.
Use the average across your operational workforce.
Enter your own average employer cost. If unknown, the default is an EU HORECA reference.
Total staff or management time spent building, changing, checking and correcting schedules.
Seasonal property? Enter only the active operating weeks.
€0
Estimated annual value of scheduling capacity recovered
€0
Potential annual value from improved workforce utilisation

This is an indicative business-case scenario, not a guaranteed cash saving. Scheduling assumes a 50% reduction in the entered manual scheduling/admin workload. Workforce-utilisation value depends on how the property deploys recovered capacity and on the final implementation scope. The editable €19.20 default is an EU HORECA employer-labour-cost reference from the European Labour Authority report.

What changes when you switch

Examples of the operational changes the system is designed to support. Exact outcomes depend on the property and implementation scope.

Before

Schedules rebuilt manually every week

After: Reusable schedule structures, calculated hours and configured alerts reduce repetitive coordination.
Before

Candidates lost in email threads

After: A structured pipeline makes each applicant, status and next action visible.
Before

Missing documents at season start

After: Automated reminders and documentation status views make missing items easier to identify before start dates.
Before

Repeated document preparation from the same approved templates

After: Approved-template document workflows can prepare drafts and route the next step for review or signature.
Before

Guest-feedback themes reviewed inconsistently

After: Supported review data can be categorised into recurring themes and routed for follow-up.
Before

Rebuilding everything next season

After: Templates, pipelines, and automations carry forward. Reusable structures reduce the amount that must be rebuilt for the next season.
✓ Core operational workspace built in ClickUp

One operational layer around your existing hotel systems.

Your PMS, payroll, POS and booking engine remain in place. Xperience Ops structures the workflows around them and connects supported systems where API access and technical scope allow.

Power-Up Any Plan

Add specialized capabilities to any package as your operation grows.

from €1,200
per agent build & implementation

AI Agent

A custom AI Agent configured around approved workflows, SOPs and workspace context. It can support staff questions, reporting, issue routing and repetitive operational tasks.

  • Trained on your SOPs and data
  • Configured within supported ClickUp AI / Agent capabilities
  • Handles routine management queries
  • Escalates complex issues to humans
  • ClickUp AI subscriptions / Super Credits billed separately where required
€400
per additional custom automation workflow

Automation Power-Up

Add a new custom automation workflow beyond the number already included in your package, or refine an existing workflow as your operation changes.

  • €400 per additional custom automation workflow
  • €200 per revision or adjustment to an existing workflow
  • Custom triggers, actions and conditions
  • Cross-department workflows where supported
  • Tested before deployment
€1,500–4,500
depending on training scope

Team Training

Live training sessions for your management and staff. From basic navigation to advanced automation building. Hands-on, role-specific, in your actual workspace.

  • On-site or remote sessions
  • Role-specific curriculum
  • Recorded for future onboarding
  • Includes Q&A and troubleshooting
from €800
per integration

Third-Party Integration

Supported integrations start from €800. We assess the target system, available API or connector, permissions and data flow before confirming scope. Complex PMS or custom API work is quoted separately.

  • Supported PMS / booking workflows where API access is available
  • Supported accounting / export workflows
  • Supported HR platform connections
  • Custom API work quoted after technical assessment
Varies
seasonal, billed annually

Season Revision

Pre-season audit and refresh of your entire system. Update automations, restructure for new team sizes, add new departments, and optimize based on last season's data.

  • Full system health check
  • Automation updates and fixes
  • New department onboarding
  • Performance optimization

Common questions

What's included in the setup fee?

Workspace design and configuration, the forms, views and workflow components included in your selected package, implementation documentation and launch setup. Package-specific features are listed above.

Do I need to pay for ClickUp separately?

Yes. ClickUp subscriptions are billed directly by ClickUp. AI features may also require ClickUp AI add-ons and/or AI Super Credits. Third-party tools can carry their own fees. We confirm these dependencies before implementation.

Is Managed Optimisation & Support required?

Yes. Every package requires a minimum six-month Managed Optimisation & Support term. The enhanced rollout-support period shown in each package sits within those first six months; it is not added on top.

How long does implementation take?

2-4 weeks for Starter and Professional. 4-6 weeks for Business and Enterprise depending on complexity.

What does the Season Revision include?

We review your system after the season, update templates for new roles, rebuild pipelines for next year's recruitment, and add any new workflows you need. Scope and price depends on what changed.

Can we start small and add more later?

Absolutely. Most clients start with Starter or Professional and add AI agents, training, additional departments or automation workflows as the operation develops. Additional custom automation workflows are €400 each, while revisions or adjustments to an existing workflow are €200.

Does Xperience Ops replace our PMS, payroll or booking engine?

No. Xperience Ops is the operational workflow layer around those systems. Existing hotel systems remain in place and can be connected only where supported integrations, APIs and permissions allow.

Not sure which plan fits?

Book a free 30-minute audit. We'll map your operation and recommend the right scope.

Get Your Free Audit

No obligation. No sales deck. Just clarity on what your resort needs.