Our Services
We design and build the operational workspace around your existing hotel systems: recruitment, onboarding, scheduling, daily tasks, SOPs, reporting and automation inside ClickUp.
Explore the workflows we can build inside your workspace. Package inclusion varies by plan and property requirements.
A structured hiring and onboarding workflow. Applications enter a shared pipeline, statuses and responsibilities stay visible, and approved automations can route next steps or reminders across roles and locations.
Every department gets its own task board with recurring daily checklists, shift assignments, and real-time progress tracking. Managers see completion at a glance. Staff sees only what's relevant to their role and shift.
Custom automation workflows can chain approved triggers and actions across departments. For example, a status change can create a follow-up task, set a due time and notify the appropriate supervisor according to the rules you define.
Management views can bring together the operational data captured in ClickUp: task completion, response times, staffing coverage, open issues and other agreed KPIs. Automated reports are available in Business and Enterprise scopes.
Reduce reliance on fragmented chats with structured ClickUp channels by department, shift or management level. Conversations can be linked to tasks and supported by automated notifications and handover workflows.
Create a structured knowledge base for the procedures your staff needs. SOPs can be organised by department, linked to relevant tasks and maintained with version history so teams work from the current process.
Where supported access or imported review data is available, guest feedback can be consolidated, categorised by department and summarised into recurring themes. Approved workflows can then route follow-up actions to the relevant team.
Every engagement includes these foundational elements, regardless of plan size.
Spaces, Folders, Lists, and Views tailored to your departments, team size, and operational flow. Not a template: a system built for your specific property.
Department-specific fields, dropdown menus, date tracking, relationship links between tasks, and status workflows that mirror your real processes.
Each role gets practical views for the workflows included in its package. Custom management dashboards and automated reporting are included from Business level.
Granular permissions by role, department, and seniority level. Seasonal staff can't see management data. Department heads can't edit other departments.
Written guides, video walkthroughs, and quick-reference sheets for every role. Your team can onboard new staff without calling us.
A five-phase implementation process. Typical builds range from 2 to 6 weeks depending on package, complexity, data readiness and integrations.
We map your current operations: departments, roles, workflows, pain points, and tools. We interview key staff, observe shift patterns, and identify where time and information are being lost.
DiscoveryBased on the audit, we design your complete workspace architecture: hierarchy, custom fields, automations, views, permissions, and integrations. You approve the blueprint before we build.
DesignWe build everything: Spaces, Lists, custom fields, statuses, automations, dashboards, forms, documents, and templates. Each module is tested before moving to the next.
ConfigurationYour team gets hands-on training, role by role. We hand over documentation, quick-start guides, and video walkthroughs. Management gets an advanced session on reporting and system administration.
LaunchWe stay on as your operational partner. The mandatory six-month Managed Optimisation & Support term covers rollout support, agreed workflow adjustments, maintenance and system reviews. Ongoing scope depends on the selected package.
Managed SupportA practical overview aligned with the current pricing packages. Final scope is confirmed during the operations audit.
| Capability | Starter | Professional | Business | Enterprise |
|---|---|---|---|---|
| Departments | Up to 3 | Up to 7 | Up to 12 | Up to 18 |
| Recruitment | 1 pipeline | Multi-role pipelines | Multi-role + multi-location | Multi-property |
| Scheduling & time tracking | Basic | Advanced + approvals | Advanced + payroll-ready exports | Advanced multi-property workflows |
| Custom automation workflows | 1 | 1 | 3 | 4+ |
| Reporting | Operational views | Standard management summaries | Custom dashboards + automated weekly reporting | Cross-property automated reporting |
| SOP / knowledge system | Build documentation | Build documentation | Training & SOP library | Multi-property knowledge architecture |
| AI Agent build | Add-on | Add-on | 1 included | 2+ included |
| Maintenance / incident workflows | Operational task board | Department task workflows | Maintenance request system | Centralised incident & request system |
| Managed Optimisation & Support | €300/mo · 6 mo min. | €500/mo · 6 mo min. | €750/mo · 6 mo min. | €800+/mo · 6 mo min. |
Review Intelligence and third-party integrations are scoped separately and depend on supported data access / APIs.
Start with a free operations audit. We’ll map the current workflows, identify where ClickUp can add control and automation, and recommend the right scope.
Get Your Free Operations Audit